E-commerce platformsUSAn order placed in your Magento store lands in the CRM with the customer and the items, the delivery status goes back to the store, and the manager sees the whole purchase history on one card.
Magento — today Adobe Commerce — is the store platform of companies with large catalogues, several storefronts and their own rules for prices and customers. Orders, customers and products live in the store; the sales team, the call centre and the warehouse usually live in a CRM and in other systems, and orders are copied between them by hand. CoreviaFlow connects Magento to your CRM so that a new order appears on the manager's screen within minutes, the customer's card is shared, and the delivery status returns to the store without anyone retyping it.
Before the manager opens the store admin panel every hour, copies new orders into the CRM and forgets the ones that came in overnight.
After a placed order appears in the CRM within minutes with the customer, the items, the delivery address and the payment method; the manager calls with the full cart in front of them.
Before the customer writes 'where is my order?', the manager looks it up in the carrier's site and answers by hand.
After the CRM changes the order status in the store when the parcel is shipped and delivered, and the customer sees it in their account and in the message you already send them.
Before the same person exists in the store and in the CRM as two records, and the manager does not know that the caller has already ordered five times.
After the customer from the store is matched to the CRM card by email and phone; the manager sees the full purchase history and past complaints before answering.
Before the store sells an item that ran out yesterday, and the manager calls the customer to apologise.
After balances and prices go from your accounting system to the store on a schedule; an item that is gone disappears from sale before someone orders it.
For those who want to check: each point links to the official documentation page it comes from.
The Adobe Commerce and Magento Open Source web API supports GraphQL, REST and SOAP, and integration with CRM or ERP systems is an officially described use case.
Source: developer.adobe.com ↗ checked 2026-09-28REST endpoints let an outside system act on behalf of administrators, customers and guest shoppers.
Source: developer.adobe.com ↗ checked 2026-09-28An integration is created in the admin panel; once its credentials are issued, no separate token requests are needed.
Source: experienceleague.adobe.com ↗ checked 2026-09-28GraphQL returns exactly the fields requested in a single query, unlike fixed REST responses.
Source: developer.adobe.com ↗ checked 2026-09-28Adobe I/O Events for Adobe Commerce is an event mechanism: for example, notifying an external ERP every time a shopper places an order.
Source: developer.adobe.com ↗ checked 2026-09-28The whole order lifecycle — customer, quote, order, invoice, shipment — is available through the REST API.
Source: developer.adobe.com ↗ checked 2026-09-28Magento comes in three deliveries — Magento Open Source, Adobe Commerce in the cloud or on your own servers, and Adobe Commerce as a Cloud Service — and the interfaces differ: in the Cloud Service edition the customer and guest interfaces of the other editions are absent, and every request must be signed through Adobe's identity service. The basic web API framework has no built-in outgoing notifications; the store announces events only through Adobe's separate event service (available in Adobe Commerce) or its synchronous webhooks, which Adobe recommends only when an immediate reply from the outside system is critical — otherwise the CRM checks the store on a schedule. Access keys issued to an administrator expire after 4 hours and customer keys after 1 hour by default, while an integration's keys last until revoked. A newly saved integration is inactive until activated, and anonymous access to the catalogue is off by default.
Three steps from a first message to work on your project.
Describe the task in the form — in text or by voice. Budget and timing are optional.
A developer studies the brief, asks about anything unclear and sends an estimate.
Once scope and price are agreed, the work begins.
or write to info@coreviaflow.space
Describe the task in text or a voice message. We look at your setup and reply with a plan.
Four services people come to us for most often. Each page explains what we do, how the work goes and where to start.
Choose the system, set up the pipeline, migrate data, train the team.
Learn more →Accounting, telephony, website, payments and messengers feed the CRM on their own.
Learn more →Orders, requests and answers around the clock, straight into your CRM.
Learn more →Flows between CRM, email, spreadsheets, payments and AI, on your own server.
Learn more →
E-commerce platformsUSOrders from your Shopify store flow into your CRM, delivery and mailing on their own
See scenarios →
E-commerce platformsUSYour own WordPress store: orders, products and customers flow into CRM, delivery and payments without manual copying
See scenarios →
E-commerce platformsUAOrders from your Horoshop store land in your CRM, and delivery statuses come back on their own.
See scenarios →
E-commerce platformsUAMarketplace orders that land in the CRM by themselves, and statuses, waybill numbers and stock that go back to Prom without retyping
See scenarios →
Warehouse & DeliveryUAExpress waybills created from the order itself, and delivery statuses that come back into the CRM on their own
See scenarios →
E-commerce platformsUSOrders from your Squarespace store become deals in the CRM the moment they are paid, stock is updated from the warehouse, and every buyer gets a client card with their full history.
See scenarios →Implementation · Development · Integrations →
Magento (Adobe Commerce) is a trademark of its owner. CoreviaFlow is not affiliated with it unless stated otherwise. Screenshots are taken from public vendor materials; the source is shown under each one.
