E-commerce platformsUAMarketplace orders that land in the CRM by themselves, and statuses, waybill numbers and stock that go back to Prom without retyping
Prom.ua is the largest Ukrainian marketplace, and for many stores it is the main source of orders. Its seller cabinet can be managed from outside: a company registered on the portal gets remote access to its orders, messages, customers and products from its own software. Corevia CRM uses exactly this access, so a manager works in one place — the order card — while the order itself, its status, the waybill number, the answer to the buyer and the stock update travel between Prom and the CRM in the background.
Before the manager opens the Prom cabinet, reads each order and retypes the buyer, phone, address and items into the CRM, then goes back to Prom to set the status.
After the orders are already in the CRM with the buyer and delivery details, the manager confirms them from the card, and the status on Prom changes on its own.
Before the waybill is created in the carrier's cabinet, its number is copied into the CRM and then pasted once more into the Prom order so the buyer can track it.
After the waybill is created from the order card, and its number is saved into the Prom order and shown to the buyer without a second copy-paste.
Before the product is still shown as available on Prom, a buyer orders it, and the manager has to call and apologise.
After the stock change in your records is sent to Prom by article number, and the product is marked as out of stock before the next buyer sees it.
Before the question sits in the Prom cabinet until someone remembers to check it, and the answer is typed there separately from the order history in the CRM.
After the message is visible next to the order in the CRM, the manager answers from the card, and the reply reaches the buyer through Prom.
For those who want to check: each point links to the official documentation page it comes from.
Prom's public API documentation describes remote access for a company registered on the portal to manage the data of its cabinet from its own software.
Source: public-api.docs.prom.ua ↗ checked 2026-09-27The documentation lists uploading order information into your own system and changing order statuses in the company cabinet among the API capabilities.
Source: public-api.docs.prom.ua ↗ checked 2026-09-27The documentation lists receiving product information and changing it in the company cabinet among the API capabilities.
Source: public-api.docs.prom.ua ↗ checked 2026-09-27A separate method saves the number of a declaration that was not generated in the prom.ua cabinet into the order.
Source: public-api.docs.prom.ua ↗ checked 2026-09-27Products can be imported by a link to an xls, csv, xlsx or xml file.
Source: public-api.docs.prom.ua ↗ checked 2026-09-27The public API documentation, version 1.0, is described as a closed beta test for a limited number of companies.
Source: public-api.docs.prom.ua ↗ checked 2026-09-27Prom describes its remote access as a closed beta for a limited number of companies: the company key is issued by Prom staff on request, so the connection starts with a request to Prom and cannot be switched on by the seller alone. The documentation does not describe notifications from Prom about new orders or messages, so the CRM asks Prom for changes on a schedule using the last-change filter, and an order appears in the CRM a few minutes after it is placed rather than instantly. All dates and times in the exchange are in UTC, and the CRM converts them to Kyiv time. Prom recommends trying the connection on a separate test company before the real one. Revoking the key means changing the cabinet owner's password and asking Prom for a new key, and all old keys stop working at once — so every tool that used the old key has to be updated together.
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Learn more →Accounting, telephony, website, payments and messengers feed the CRM on their own.
Learn more →Orders, requests and answers around the clock, straight into your CRM.
Learn more →Flows between CRM, email, spreadsheets, payments and AI, on your own server.
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CRMUAUkrainian CRM that pulls orders from your site, marketplaces and chat apps into one pipeline
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CRMUAThe CRM built for order-taking: every lead from every channel lands in one place on its own
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CRMUASelling goods through LP-CRM? We connect it to everything else your business runs on
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Warehouse & DeliveryUAExpress waybills created from the order itself, and delivery statuses that come back into the CRM on their own
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Automation & workspaceUSThe spreadsheet your team already lives in: leads flow from a Google Sheet into your CRM, reports flow back into the sheet, and nobody copies rows by hand
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E-commerce platformsUARozetka marketplace orders land in your CRM, statuses and waybill numbers go back on their own
See scenarios →Implementation · Development · Integrations →
Prom.ua is a trademark of its owner. CoreviaFlow is not affiliated with it unless stated otherwise. Screenshots are taken from public vendor materials; the source is shown under each one.
