01
A deal status changes while another system is down
Before the update simply never arrives, and nobody notices until a manager double-checks manually.
After Close keeps retrying the notification for up to three days, spacing attempts further apart each time, so a short outage on the other end doesn't lose the update.
02
Notifications pile up faster than the other system can handle
Before an overloaded connection keeps quietly losing notifications with nobody the wiser.
After admins get a warning once the backlog passes 80,000 events, well before the channel pauses itself at 100,000 — there's time to react before anything is dropped.
03
The notification channel gets paused
Before assuming the connection quietly fixes itself and comes back on its own.
After knowing it stays off until someone turns it back on by hand, we check and reactivate it as part of routine maintenance, rather than waiting for a client to notice missing updates.
04
A missed notification needs to be recovered
Before a gap in the data is a mystery, with no way to tell what actually happened on Close's side.
After the last 30 days of activity can be pulled from the history and replayed into the other system, closing the gap without guesswork.