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Bitrix24 integration & automation

Deals, calls and documents move through Bitrix24 on their own, tracked step by step

Bitrix24 is a big system built for teams that need every deal tracked from first contact to invoice. We connect it to your calls, your other business tools and the systems it needs to notify or be notified by, so a deal's whole path — funnel stage, timeline, documents — logs itself instead of being typed in by hand.

What we connect

  • Leads, deals, contacts and companies can be created and updated in Bitrix24 automatically, without anyone typing them in by hand.
  • A deal's whole path is logged automatically — every funnel stage and every step, right in the deal's timeline.
  • Connected phone lines link a call straight to the client's card, with the recording attached — this works with Bitrix24's own internal phone system too.
  • The moment something changes on your side — a deal moves, a status updates — Bitrix24 can notify your other systems itself, so nobody has to keep checking.
  • Your other systems can also tell Bitrix24 to act — create a lead, move a deal — through a secure link tied to one team member's account.
  • For tools we don't build from scratch, Bitrix24 has its own marketplace of ready-made apps and connectors to draw from.

Automation scenarios

01

A deal is marked as won

Before a manager fills out the invoice by hand after closing a deal.

After moving the deal to the "won" stage generates the document automatically, straight from the deal's own data.

02

A call comes in on a connected line

Before a manager writes down who called after hanging up.

After the call links to the client's card the moment it starts, with the recording attached automatically.

03

An order's status changes in a connected system

Before someone opens that other system's dashboard to see if anything changed.

After Bitrix24 finds out the moment the status changes, without anyone checking manually.

04

The team needs a tool Bitrix24 doesn't have built in

Before a developer builds a one-off connector from scratch for a common need.

After we check Bitrix24's own marketplace first — many everyday tools are already there as ready-made apps.

05

Testing the connection before committing to a paid plan

Before a business commits to a paid plan without knowing whether the connection will actually fit its process.

After a one-time 15-day trial lets the whole connection be tried first.

How it works technically

For those who want to check: each point links to the official documentation page it comes from.

  • Ongoing REST API access in Bitrix24 Cloud is available only on paid plans in the Vibe+ lineup; the entry Essentials plan does not include API access.

    Source: apidocs.bitrix24.com ↗ checked 2026-09-25
  • A free 15-day trial of the Professional (Vibe+) plan with full API access is available once per account, for testing and development.

    Source: apidocs.bitrix24.com ↗ checked 2026-09-25
  • CRM API methods manage leads, deals, contacts, companies, estimates, invoices and Smart Processes: creating and updating entities, moving them through funnel stages, logging the history in the timeline, generating documents, and launching automation.

    Source: apidocs.bitrix24.com ↗ checked 2026-09-25
  • Bitrix24 supports two kinds of webhooks: an inbound one that calls API methods on behalf of the employee who created it, and an outbound one that sends a Bitrix24 event to an external handler URL.

    Source: apidocs.bitrix24.com ↗ checked 2026-09-25
  • The authenticity of an outbound webhook's request is verified by comparing its application_token value against the token shown in the webhook's own settings.

    Source: apidocs.bitrix24.com ↗ checked 2026-09-25
  • The REST API rate limit runs on a leaky-bucket counter: exceeding the threshold blocks further requests with a 503 QUERY_LIMIT_EXCEEDED error; on Enterprise the counter drains at 5 requests/sec up to a threshold of 250, on other plans at 2 requests/sec up to a threshold of 50.

    Source: apidocs.bitrix24.com ↗ checked 2026-09-25

Limits

Ongoing access needs a paid plan from the Vibe+ lineup — the entry Essentials plan doesn't include it, though a one-time free 15-day trial of the Professional plan lets you test the connection first. A single cloud request must finish within 60 seconds. Request-rate limits are also plan-dependent: lower plans allow fewer requests per second before being throttled than Enterprise.

Screenshots

Bitrix24 developer documentation home page
Developer documentation Source: apidocs.bitrix24.com ↗

How to start

Three steps from a first message to work on your project.

  1. 01

    Leave a request

    Describe the task in the form — in text or by voice. Budget and timing are optional.

  2. 02

    We review and estimate

    A developer studies the brief, asks about anything unclear and sends an estimate.

  3. 03

    We start

    Once scope and price are agreed, the work begins.

or write to info@coreviaflow.space

Questions

Do we need a specific Bitrix24 plan to connect it?
Yes — an ongoing connection needs a plan from the Vibe+ lineup; the entry Essentials plan doesn't support it. A one-time 15-day trial lets you test everything before deciding.
How does Bitrix24 confirm a message it sends is genuine?
It signs the message with a special verification code tied to that connection's own settings, and we check that code matches before trusting the message.
Can Bitrix24 tell other systems when a deal changes, on its own?
Yes — it can send a notification to an outside system the moment a deal moves or a status changes, so nobody has to keep checking manually.
What happens to call recordings from connected telephony?
They attach automatically to the client's card, both for outside connected lines and for Bitrix24's own internal phone system.

Tell us what needs to be connected

Describe the task in text or a voice message. We look at your setup and reply with a plan.

Pairs with Bitrix24

Moving to another system

Related integrations

Implementation · Development · Integrations →

Bitrix24 is a trademark of its owner. CoreviaFlow is not affiliated with it unless stated otherwise. Screenshots are taken from public vendor materials; the source is shown under each one.