01
A pile of supplier PDFs
Before every supplier invoice is typed into 1С/BAS line by line, and a wrong quantity surfaces at stock-taking.
After the agent reads the PDF into the agreed fields and prepares the receipt draft, the accountant compares it with the original and posts it.
02
The storekeeper calls, the accountant writes
Before the storekeeper phones in every delivery, the accountant writes it down on paper and enters it later, and half the details are lost.
After the storekeeper leaves a voice message, the agent turns it into a draft document with the recording attached, and the accountant confirms it.
03
«Who is overdue?» waits until evening
Before the owner asks the accountant for the overdue list and gets it at the end of the day.
After the owner asks the agent and gets the current list from 1С/BAS with the report it came from.
04
Client emails without context
Before a client asks where the order is, and the manager opens 1С/BAS, looks up the order and the balance, then writes the answer.
After the manager opens a reply draft that already has the status and balance from 1С/BAS, checks it and sends it.